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Back to Technical Facility Management

Operational management

Our qualified specialists are at your disposal as a direct contact for you and the tenants of your property.
Photo of an employee at a desk with three monitors and telephone

Operational management to the highest quality standards

We ensure smooth the operation of your building and its services in order to maintain and increase the value of your property. Our employees receive regular, contract-oriented training and possess supporting expertise in all specialist areas such as rental management, conversion, refurbishment and technical planning, allowing us to offer you operational management services that meet the highest quality standards.

Operational management tasks

  • Communication
    Photo of an employee standing in front of a high-rise building and talking on the phone

    Communication

    We are the first point of contact for owners, managers and tenants. As such, we are also involved in regular meetings with the clients. Our customer portal gives you insight into our operational management at any time and allows you to communicate with us digitally. You can find more information under Digitisation.
  • Operation
    Photo of a property manager and a technician looking at a tablet in a technical room

    Operation

    Our qualified operational managers oversee the housekeeping services, prepare offers in accordance with contractual specifications, monitor maintenance measures and carry out acceptance. They are also responsible for property inspections as part of the public safety obligations and for scheduling and ordering the necessary maintenance and special services.

    We assume full operator responsibility.
  • Documentation
    Image over the shoulder of a man documenting on a tablet

    Documentation

    We handle the long-term administration of an annual maintenance plan, regular reporting on contractual services, an evaluation of optimisation measures and budget planning. We prepare maintenance documentation for the client – digitally if required.

We design efficient building operations.

Digitalised properties can be operated flexibly and adapted to changing requirements. With eco₂state, we provide tools for the continuous analysis, monitoring and optimisation of energy and building data.

More about eco2state

Picture of property manager Marcel in front of a high-rise building
Marcel, Property manager

"No two days are the same and I look forward to them every morning."

Find out more about Marcel's career here.

Your contact for high-quality operational management

We are represented throughout Germany. Internationally, we provide our building solutions in Luxembourg, Austria, Poland and the Czech Republic.

to contact